The second-hand marketplace Users Voice Displeasure About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The company said the new system was more in line with other platforms.
They have suggested members to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.
